Privacy policy

Introduction 

Welcome to the CaRM approach application (powered by Projectily Ltd) privacy policy. This privacy policy will refer to Projectily Ltd who are the company who own the CaRM approach application.

Projectily Ltd respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our CaRM approach application (regardless of where you visit it from), and it also covers our email communication practices. This policy will explain your privacy rights and how the law protects you.

The purpose of our application is to enable its users to better manage their projects by utilising the CaRM approach. More information on the CaRM approach can be found on our website https://projectily.co.uk

This privacy policy is effective from 25th January 2024.

Important information and who we are:

Purpose of this privacy policy 

This privacy policy aims to give you information on how Projectily Limited collects and processes your personal data through your use of this application website and when we email you, including any data you may provide through this application website when you sign up to our site or purchase a product or service. It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller 

Projectily Limited is the controller and responsible for your personal data (collectively referred to as “Company”, “we”, “us” or “our” in this privacy policy). 

If you have any questions about this privacy policy please contact us at info@projectily.co.uk

Contact details 

If you have any questions about this privacy policy or our privacy practices, please contact us at Email  info@projectily.co.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

Changes to the privacy policy and your duty to inform us of changes.

We keep our privacy policy under regular review and may update this policy from time to time. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

The data we collect about you 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: 

  • Identity Data includes first name (mandatory), last name (mandatory), password (mandatory) as well as additional information pertaining to the company you work for if you are buying a product, or being signed up to a product on behalf of the company you work for. In this instance we will also collect details about your company including company name (mandatory), head office address (mandatory) head office name, and the name of the person who will be the administrator on the account (mandatory). Failure to provide this information will affect the users ability to use the application.
  • Contact Data includes email address (mandatory), telephone numbers (mandatory) Failure to provide this information will affect the user’s ability to use the application.
  • Financial Data is collected via Stripe, a third-party payment provider and the information they will collect includes card information, cardholder name and country or region, bank account and payment card details (see Stripe privacy policy for more details https://stripe.com/gb/privacy ). Failure to provide this information will affect the user’s ability to use the application.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. 
  • Technical Data includes your login data including password (mandatory) and location captured as the continent you are in (mandatory). 
  • Profile Data includes our username and password, purchases or orders made by you.
  • Usage Data includes information about how you use our website, products and services. 


We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How is your personal data collected? 

We use different methods to collect data from and about you including through: 

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you: 
  • subscribe to our service
  • give us feedback or contact us. 
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy enter cookie policy url  further details. 
  • Third parties or publicly available sources. We do not receive any personal data from any other third parties or publicly available sources.

How we use your personal data 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 
  • Where we need to comply with a legal obligation. 

Generally, we do not rely on consent as a legal basis for processing your personal data.. 

Purposes for which we will use your personal data.

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. 

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below. 

We may share your personal data with 3rd parties for the purposes specified below. We will ensure that such 3rd parties take appropriate care of your data.

Marketing 

We will not use any of your data collected by our application to solicit any marketing. All data will be used solely for the purpose of allowing the users to use the application in a secure manner and to comply with all relevant regulations and legal requirements.

Change of purpose 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Data security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

Data retention 

How long will you use my personal data for? 

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. 

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Your legal rights 

You have the right to: 

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: 

  • If you want us to establish the data’s accuracy. 
  • Where our use of the data is unlawful but you do not want us to erase it. 
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. 
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. 

Time limit to respond 

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

The application

The CaRM approach application is built on the Bubble.io platform. Buble.io provide a no-code service to users wishing to develop websites and applications using their technology. All the information that you enter into our application is stored and processed on Bubble.io databases and servers. This privacy policy reflects how the Bubble.io infrastructure operates but we would strongly advice that you also visit the Bubble.io privacy policy if you wish to fully understand how your data is being stored, managed and used. You can view this here https://bubble.io/privacy